Privacy notice

01. About this notice

MechaDyn Engineering Solution LLP uses the information described below to respond to enquiries, provide access to the client portal and administer engineering requests. For privacy questions, email contact@mechadyn.in.

02. Information you provide

The project brief asks for your full name, company, email address, project title, selected service and description. Budget and target date are optional. The portal also holds your profile, request status and activity associated with your requests.

Files and sharing links are optional. Files you submit, their names and related upload information are stored with the request. A sharing link is stored as a link; the website does not automatically import a linked file. Include only information relevant to your enquiry, and agree confidentiality arrangements before sharing sensitive project material.

03. Enquiries, verification and browser storage

Continuing from the public form saves a short-lived enquiry draft in your browser tab and opens the portal. It does not create a request immediately. You verify access to your email and review the details before creating a stored request.

The draft and a retry identifier use browser session storage to carry the enquiry between pages and avoid duplicate submissions. Drafts expire after one hour when checked and are cleared after confirmed creation, explicit discard or sign-out. Browser autofill is controlled separately by your browser.

The portal keeps sign-in tokens in page memory rather than persistent browser storage. Refreshing the page ends the current page session and you may need to verify your email again.

04. Why the information is used and who can access it

Information is used to verify account access, respond to enquiries, review and administer requests, provide the agreed service, deliver transactional messages and protect the system against misuse. Customers can access the request records allowed for their account; authorized administrators can review and manage requests and attachments.

Administrative notes, security controls and activity records support request handling and accountability. Access is restricted through the application and database policies. Do not disclose your email verification code to another person.

05. Service providers

Supabase provides the existing authentication, database, private file storage and server functions. Transactional email delivery uses Resend. Email messages and associated delivery information are handled by the email services; the current administrator notification contains a request reference rather than the full project brief or attachments.

Cloudflare Turnstile provides the verification challenge. It processes browser and network signals for security; see the Cloudflare Turnstile Privacy Addendum. Provider processing can involve systems in different countries; the final hosting and data-location details will be confirmed before public launch.

For provider information, see Supabase privacy information and Resend privacy information. These providers have their own terms and policies.

06. Cookies, security information and external links

The current frontend includes no advertising or analytics scripts. Fonts and website artwork are served with the website files. Local enquiry session storage is described above. Security providers may process technical data and use storage or cookies according to their own configuration and policies; this notice does not promise that every provider interaction is cookie-free.

The hosting and service providers may process network addresses, browser information, security events and operational logs when handling requests. A shared external file link leads to its own provider; that provider controls the linked page and its access settings.

07. Retention, corrections and requests

Our standard retention period for quotations that are not accepted is 12 months after the last meaningful contact about the quotation. Project records are retained for seven years after project completion or closure. Applicable legal obligations or separately agreed contractual requirements may require a different period. Accounting and tax records are handled under their applicable requirements.

These periods describe record retention, not a guarantee that files remain available in the online portal for the whole period. Retention and deletion are handled through a controlled review process. Request records and uploaded files are not automatically deleted when the attachment window closes or a request changes status. Backup review or a deletion-eligibility check does not itself delete a file.

For privacy questions, access or correction requests, or to request deletion, email contact@mechadyn.in. We may need to verify your identity and consider applicable obligations, project records and backup copies before responding.